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FAQ
Basic Operation - PDF FLY and META FLY

How do I start the program?

Like any other Windows application. There are several ways to start the software:

  • By double-clicking on the product icon on your Windows desktop
  • Via the Start menu:

    For PDF FLY: Via Start > Programs > Visual Integrity > PDF FLY > PDF FLY

    For META FLY: Via Start > Programs > Visual Integrity > META FLY > META FLY
  • By finding the Visual Integrity / PDF FLY or META FLY installation folder using Windows Explorer, and double-clicking on the appropriate .exe file (pdffly.exe or metafly.exe).
  • By dragging an input file onto the product icon on your desktop or in Windows Explorer

How do I use the program?

The software has been designed to be very easy to use:

  • 1 - Find and select the supported input file you wish to convert using standard Windows browse functionality.
  • 2 - Use the Vector, Image and Text tabs to select the output format you want
  • 3.      Change or review settings by clicking on the Options… button
  • 4 - Change the name and location of the output file if desired
  • 5 - Convert!

Where can I learn more about the using the different conversion options?

In the Help file that is included with the software. Just click on the Help button found in the bottom right corner of the software dialog. A new screen will open, with a table of content for all the topics that the Help file contains. You can expand the outline to find the section on Conversion Options or search the index using the Find command.

 


Why can’t I find my Input file?

The software only displays files for conversion that have a supported extension. PDF FLY converts .pdf, .ps, .eps and .prn files while META FLY converts .wmf and .emf files. If the file you wish to convert has a different extension or no extension and you are sure that it is a supported format, then you should rename it to include the correct extension so that it appears in the dialog for selection.

 


How do I select more than one file for conversion?

If they are all in the same directory: click on the first file in the list, hold down the Shift key, then click on the last file of the list – all the files will be highlighted in blue. Click Add to move to the next screen.

To choose specific files from a list, hold down the Ctrl key while clicking on individual files to highlight them.

To select files from different directories, select your files from one directory first and click Add. In the next screen, click Add again to return to the file selection screen and then browse to another directory and select more files.

 


Why do I get a warning about unknown fonts at the end of the conversion?

This warning is to let you know that your input file uses font names that our software does not recognize as standard font names. If that happens, the text in your output file may look different than in the original file when you open it in your target application. See the Installation FAQ for more information on how to solve that problem. This not an error – just a reminder that some fine-tuning may be required.

 


The software shuts down, hangs or returns an ERROR. What’s the problem?

We can not assess the problem without seeing your file. Your input file could be corrupt or our interpreter might not be able to digest it properly. Please send the troublesome file to support@visual-integrity.com for analysis, and let us know what product and version you are using.



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