Below,
in the FAQ, you will find information to help you download, install,
license and use our software. We've also included contact information
should you need assistance.
A compilation of the most frequently asked questions with answers. > View the FAQ
Contact
info How to get in touch with us if you have questions that are not answered on these pages.
Call our closest office:
USA: +1-203-847-3355
Europe: +31-71-364-8657Email:
All addresses are @visual-integrity.com
General Questions - info@
Support: support@
Pricing & Licensing: sales@
Send us a Test File (Free Conversion): testfile@Ask Right Now!
Click Here to Send us a Message Now
Troubleshooting Assistance
If you experience trouble either with your evaluation version or your fully licensed software, we are standing by to help. If you receive an error message during the conversion or the output does not look acceptable in your target application, we can help. The software has many tuning options and switching one of these correctly will most likely get you the results you need. The most effective way for us to diagnose and solve the issue is to see the file. Please email it to us with an explanation of the problem.
Support Programs
Information about Advantage Support and the Priority Engineering Program, optional support programs we offer for customers and developers.